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Why You SHOULD Spend Only $99 on Duct Cleaning

By Dave Trosdahl on September 11th, 2007

Dear Dale W. of Maryland,

I received your comment today (busy hanging out with my kids this weekend, sorry for the delay), but thank you for your input. I have decided to publish your comment as I think it desperately needs addressing. Your comment is as follows:

Comment:

The 99.00 deal is a rip-off. National air duct cleaners of america recommend cunsumers pay 400.00 – 1,000.00 dollars for a whole house duct cleaning and that it should take 4-6 hours on the average home. duct911.com will spend 1/2 hour to 45 minutes in your home. remember you get what you pay for and if you want it done correct a 99.00 duct cleaning is not gonna do it for you.

First off, it’s clear that you feel NADCA is the ultimate authority on air duct cleaning and we at Duct-911.com (and a host of others) do not. You are also referring to a very old article published by the EPA. I think you will agree (but perhaps not like), that prices have dropped since 1997. Competition has developed and as usual, prices have lowered. Much like the first computer which I purchased cost $2,500. Today I could buy one for that is lightening fast with way more features and pay a fraction of that price.

The problem here is that you and several other NADCA followers, feel there is only one definition of clean. I’m sure that if you were a vacuum cleaner salesperson you would insist that if anyone paid less than $800 for a vacuum it should not be called a vacuum. The fact of the matter is, the customer has the right to choose what their individual definition of clean is.

For some, yes, that is to have someone thoroughly clean ever nook and cranny of their duct work (and even components which don’t need cleaning), spend 3-4 hours in their home, and then charge them $400-$600-$800+ or more.

For others, they want their air ducts clean enough so that the majority of the dust and dirt is out and what little is left, won’t be disturbed by the furnace fan. These folks are only willing to spend $99. Anymore, and they will go without cleaning their air ducts at all. Seriously now, isn’t “good cleaning” better than “no cleaning”? To use my earlier example, wouldn’t cleaning your carpet with a $29 carpet sweeper be better than doing nothing at all until you can afford an $800 top-of-the-line, self-propelled, programmable vacuum with a built in cd player?

Finally, there are the folks (the vast majority) that want their duct work “well cleaned”. Not perfect, but close to it. For those folks we offer the 3-step, brush, air-sweep, vacuum method. They can expect to pay less than $200 ($49 more if they include the furnace). This method cleans their air duct work very well and everyone is happy…except the loyal NADCA follower that is. Their way is the best, and by gosh, anyone who thinks other wise is a crazy!

Look, I think your method has a place. In fact, if someone has a severe mold problem, we back away and send them to you. But lets be honest, what percentage of customers have a severe mold problem. Perhaps a little in their drip pan, and we’ll take care of that. Why is it that you can’t except that, across the USA, there are differing opinions on the definition of clean. One person brings their car to a detail shop, the next person washes it by hand, while yet another drives their car through a touch free carwash and calls it good. So who’s right? We say they all are. After all, it’s a free country.

Please don’t insist that everyone must bring their car to a detail shop or leave it dirty until you can afford cleaning it the best way. And please don’t insist that everyone should spend $400 – $1,000 to have their air ducts cleaned. True, there are some “scammers” out there. Every industry has them. At Duct-911.com we have been very careful to work with only highly ethical and well trained air duct cleaners and we will continue to strive for the very best from all of our duct cleaners.

Respectfully,

Dave Trosdahl

Owner

Duct-911.com